We are committed to ensuring that all visitors, including visitors and residents with disabilities, are able to access and use all of our programs, services, and activities. We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services.
We also recognize that users of the website who have disabilities may use the website with the assistance of technology, including screen readers, as well as with captioning, transcripts, and the use of other auxiliary aids and services. As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so, who to contact, and information about our ADA Grievance Procedure, as discussed below.
The ability to alter third party software, however, is limited and as such may not strictly comply with standards.
Our website offers a wide range of information and services, and we recognize that for users with disabilities, some material on our site may pose challenges. We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify.
What to Do If You Encounter a Problem Using Our Website:
Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of our ADA Coordinator. We will respond within two (2) business days. We will make the best effort to have the problem rectified as quickly as possible.
Please contact us with the following:
- Your name
- Your phone number
- Your email address
- The date and time you encountered a problem using our website
- The web page/web address on which the problem occurred
- What occurred/what were you unable to do
- Any error messages you received